Housing Officer
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The position
Could your skills make a difference in housing?
You don’t need years of experience in housing to be a great Housing Officer.
Already in housing? Great! Bringing skills from another sector, such as social work, policing or community services? We'd love to hear from you too!
We want someone who is confident working with people to build positive relationships. You will also need to be comfortable handling challenging situations and making sound decisions.
As a Housing Officer with Fife Housing Group, you’ll manage your own area, providing a customer-focused service to the tenants who live there. Your role will include tenancy and estate management. This will involve addressing antisocial behaviour, handling allocations and rent arrears. You will also work with partner organisations to support vulnerable customers.
We’re looking for someone with strong communication and prioritisation skills. You will also be approachable and able to connect well with customers, colleagues, and partners.
Ideally, you’ll hold CIH Level 4 or similar, or be working towards this. We’ll also consider candidates with relevant experience who are willing to undertake CIH Level 4 if selected.
If you're adaptable, comfortable with responsibility and passionate about delivering for people and communities, we’d love to hear from you.
Your experience might be more relevant to housing than you think.
Applicants should also embody our brand values by being accountable, firm but fair, open and honest, and versatile.
You can find the full job description in the ‘Documents’ section below. This provides further information on the main responsibilities of the role. There is also a person specification which details essential and desirable attributes.
If you have the right skills and experience, we want to hear from you. Strictly no agencies please.
You must complete our online application form to be considered for this vacancy. We do not accept CVs.
Fife Housing Group is an Equal Opportunities Employer. We welcome applications from all sections of the community.
Closing date: 5 pm Monday, 19 October 2026
Interview date: Wednesday, 28 October 2026
The company
At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.
As one of the largest independent housing organisations in Scotland, we manage approximately 2,500 properties in Fife and have an annual turnover of over £12.7 million. We have also been recognised as one of the Top 10 Housing Organisations to work for in the UK and want to build on this reputation by doing more and continuously improving how we do it.
To support our ambitions for growth and meet the aspirations held by the Group, we are currently recruiting for Operations Manager to join our Investors in People Platinum award-winning team.
Applicants should also embody our brand values by being consistently accountable, firm but fair, open and honest and versatile.
If you feel you have the skills and experience required and would like to join a well-established organisation with a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you.
Our purpose
At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.
Our passion
We are passionate about what we do and the difference we can make, working hard to deliver positive impacts for our customers and their communities.
Our people
Our people are central to our success and we are committed to supporting, developing, rewarding and empowering everyone in our organisation – and we have the Platinum Investors in People (IIP) accreditation to prove it!
The package
Our purpose
At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.
Our passion
We are passionate about what we do and the difference we can make, working hard to deliver positive impacts for our customers and their communities.
Our people
Our people are central to our success and we are committed to supporting, developing, rewarding and empowering everyone in our organisation – and we have the Platinum Investors in People (IIP) accreditation to prove it!
The package
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