Flexible hybrid working
Excellent holidays
Learning and development

Digital and Business Transformation Manager

Salary Starting Salary will be £51,816 OLT5 Band 3-7(£51,816 - £60,927)
Location Dunfermline
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Could your digital expertise make a difference beyond technology?

We're looking for someone who can see the bigger picture, bring people and technology together and find better ways of working.

Whether your experience is in housing or another sector, if you've got the skills to lead digital change and business improvement, we'd like to hear from you.

We are looking for an experienced Digital and Business Transformation Manager to join our ICT Team. This is an exciting chance to lead our digital transformation, ICT, data, and business improvement efforts. You will make sure that technology and innovation help us provide efficient, effective, and customer-focused services.

 

As a member of the Operational Leadership Team, you will help set strategic priorities. You will drive organisational change and continuous improvement. Also, you will ensure our digital services and systems are secure, resilient and ready for the future.

 

The ideal candidate should have a degree in an ICT-related field or relevant experience in digital, ICT, data, or business improvement. You will have strong experience in leading teams and managing ICT services. You’ll deliver digital and business change initiatives. You will also use data and analytics to guide decisions and improve organisational performance. 

 

You will be able to demonstrate knowledge and experience of:

 

1. Providing effective first, second, and third line technical support to colleagues. This includes helping with software issues through phone, email, and desk-side support. We also liaise with external suppliers and third parties when needed. If the Infrastructure Manager is unavailable, ensure support for hardware, network, and communication issues

 

2. Managing important ICT and digital supplier relationships and contracts involves:

  • Service performance
  • SLAs
  • Licensing
  • Contract compliance
  • Value for money
  • Procurement
  • Escalating service issues

 

3. Making sure ICT services and infrastructure are strong, secure, and well-managed. Working with outside experts and suppliers when needed to handle cyber and information security risks

4. Leading digital transformation, business improvement and change initiatives across an organisation

5. Using data analysis, business intelligence and performance reporting to improve service and support better decision-making

 

Applicants should embody our brand values by being accountable, firm but fair, open and honest, and versatile.

 

You can find the full job description in the ‘Documents’ section. This provides further information on the main responsibilities of the role. There is also a person specification which details essential and desirable attributes required. 

 

If you have the right skills and experience, we want to hear from you. Strictly no agencies please.

 

You must complete our online application form to be considered for this vacancy. We do not accept CVs.

 

Fife Housing Group is an Equal Opportunities Employer. We welcome applications from all sections of the community.

 

Closing date:         5 pm 28 October 2026

Interview date:       5 November 2026

At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.

As one of the largest independent housing organisations in Scotland, we manage approximately 2,500 properties in Fife and have an annual turnover of over £12.7 million. We have also been recognised as one of the Top 10 Housing Organisations to work for in the UK and want to build on this reputation by doing more and continuously improving how we do it.

To support our ambitions for growth and meet the aspirations held by the Group, we are currently recruiting for Operations Manager to join our Investors in People Platinum award-winning team.

Applicants should also embody our brand values by being consistently accountable, firm but fair, open and honest and versatile.

If you feel you have the skills and experience required and would like to join a well-established organisation with a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you.

Our purpose
At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.

Our passion
We are passionate about what we do and the difference we can make, working hard to deliver positive impacts for our customers and their communities.

Our people
Our people are central to our success and we are committed to supporting, developing, rewarding and empowering everyone in our organisation – and we have the Platinum Investors in People (IIP) accreditation to prove it!

At Fife Housing Group, we develop and build sustainable communities, making it our priority to provide homes which help our tenants live the lives they choose.

We are passionate about what we do and the difference we can make, working hard to deliver positive impacts for our customers and their communities.

Our people are central to our success and we are committed to supporting, developing, rewarding and empowering everyone in our organisation – and we have the Platinum Investors in People (IIP) accreditation to prove it!

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